Are services covered by insurance?

OHIP does not cover psychotherapy provided in private practice. Most extended health plans include coverage for therapy, but eligibility depends on your plan and the credentials of your therapist. Before booking a full session, ask your insurance provider whether your plan covers services delivered by a Registered Psychotherapist or Registered Psychotherapist (Qualifying), and whether there are any receipt requirements.

What is your cancellation policy?

While we appreciate that life can be unpredictable, late cancellations create a hole in the schedule that cannot be filled last minute. Please note that a cancellation fee applies for late cancellations and no-show appointments. Late cancellations within 24 hours of the scheduled appointment will incur half of the regular session fee. No-shows, or cancellations with less than 2 hours notice, will incur the full session fee.

What if I don't know which service I should receive?

That’s ok! You don’t have to know the specific type of psychotherapy that you’re looking for. This is something that we can work together to determine, based on factors like your goals for therapy, preferred working style, comfort level, current level of stress, and more. If you’d like to discuss what treatments might be suitable for you, please book a free 15-minute consultation.

How frequently would we meet?

The most helpful frequency depends on your needs, goals, schedule, and current level of distress. Most clients begin with weekly or biweekly appointments to build consistency and adjust the frequency over time in collaboration with their therapist.

How do I know if I've found the right therapist for me?

A good therapeutic fit involves feeling safe, respected, understood, and able to speak honestly—especially when the conversation becomes difficult. You can explore our therapist profiles to compare their experience, communication styles, languages, rates, and areas of focus. All of our therapists offer a free 15-minute consultation so you can ask questions and get a sense of what working together may feel like. If you are unsure whom to choose, our intake team can also help match you with someone suitable.

Do you offer online and in-person therapy?

We offer secure online therapy to clients across Ontario. Limited therapist-specific in-person appointments are also available in downtown Toronto. Visit our therapist directory or contact our intake team to find an option that fits your needs.

Do you offer low-cost or IFHP therapy?

Yes. We offer lower-cost therapy with practicum therapists. Pay-what-you-can spaces are available for people experiencing significant financial stress without insurance coverage. We also work with eligible clients receiving support through the Interim Federal Health Program. Visit our low-cost and IFHP therapy pages for current eligibility, fees, and availability.

Frequently Asked Questions

Find answers about insurance coverage, scheduling, cancellation policies, choosing a therapist, and getting started with therapy at A Journey Inward Therapy.

OHIP does not cover psychotherapy provided in private practice. Most extended health plans include coverage for therapy, but eligibility depends on your plan and the credentials of your therapist. Before booking a full session, ask your insurance provider whether your plan covers services delivered by a Registered Psychotherapist or Registered Psychotherapist (Qualifying), and whether there are any receipt requirements.
While we appreciate that life can be unpredictable, late cancellations create a hole in the schedule that cannot be filled last minute. Please note that a cancellation fee applies for late cancellations and “no show” appointments.
Late cancellations within 24 hours of the scheduled appointment will incur half of the regular session fee.
No shows, or cancellations with less than 2 hours notice, will incur the full session fee.
That’s ok! You don’t have to know the specific type of psychotherapy that you’re looking for. This is something that we can work together to determine, based on factors like your goals for therapy, preferred working style, comfort level, current level of stress, and more.
If you’d like to discuss what treatments might be suitable for you, please book a free 15-minute consultation.
The most helpful frequency depends on your needs, goals, schedule, and current level of distress. Most clients begin with weekly or biweekly appointments to build consistency and adjust the frequency over time in collaboration with their therapist.
A good therapeutic fit involves feeling safe, respected, understood, and able to speak honestly- especially when the conversation becomes difficult. You can explore our therapist profiles to compare their experience, communication styles, languages, rates, and areas of focus.
All of our therapists offer a free 15-minute consultation so you can ask questions and get a sense of what working together may feel like. If you are unsure whom to choose, our intake team can also help match you with someone suitable.
Explore our therapist profiles
Book a free 15-min consultation
Get matched with a therapist
We offer secure online therapy to clients across Ontario. Limited therapist-specific in-person appointments are also available in downtown Toronto. Visit our therapist directory or contact our intake team to find an option that fits your needs.
Yes. We offer lower-cost therapy with practicum therapists. Pay-what-you-can spaces are available for people experiencing significant financial stress without insurance coverage. We also work with eligible clients receiving support through the Interim Federal Health Program. Visit our low-cost and IFHP therapy pages for current eligibility, fees, and availability.

Finding support shouldn’t be another burden to carry.

You don’t have to sort through therapy approaches or know exactly what you’re experiencing. Tell us what life feels like right now and we’ll help you find a starting point.

Help me find a therapist

Book a free consultation